About Re:amaze
Re:amaze is a customer support and live chat platform for eCommerce and online businesses. It brings together email, live chat, social, SMS, and push notifications in a shared inbox. Integrates with Shopify, WooCommerce, and BigCommerce to give support teams full customer and order context.
What's Great
- ✓Affordable eCommerce-focused help desk
- ✓Multi-channel in one inbox
- ✓Good Shopify integration
- ✓Easy to use
Watch Out For
- !Less powerful than Gorgias for Shopify
- !Limited automation
- !Smaller company with less support
Common Use Cases
1
Small to mid-size eCommerce support
2
WooCommerce support teams
3
Budget Gorgias alternative
Pricing Model
Paid
Paid subscription required. Check website for current pricing.
Category
Help Desk & Ticketing
Manage, track, and resolve customer support requests at scale.
Tags
ecommerceShopifylive chatshared inboxSMS
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