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HubSpot Service Hub

HubSpot Service Hub

Freemium

Customer service software that connects to your CRM

🎫Help Desk & Ticketing
Visit HubSpot Service Hub

About HubSpot Service Hub

HubSpot Service Hub is customer service software built natively on HubSpot CRM. It includes a ticketing system, knowledge base, live chat, customer feedback surveys, and customer portal. For companies already in the HubSpot ecosystem, it's a seamless way to unify support and CRM data.

Reviewed by the FindersList Editorial Team
·
Regularly reviewed
·How we review

What's Great

  • ✓Native CRM integration
  • ✓Free tier available
  • ✓All-in-one with marketing and sales
  • ✓Easy to use

Watch Out For

  • !Expensive at higher tiers
  • !Less powerful than dedicated support tools
  • !Best value only if using full HubSpot suite

Common Use Cases

1

HubSpot CRM users

2

SMBs wanting integrated support and CRM

3

Sales + support teams

Best For

👔Support Managers🎧Support Agents🤝Customer Success Teams

Pricing Model

Freemium

Free plan available. Paid plans unlock advanced features.

Category

Help Desk & Ticketing

Manage, track, and resolve customer support requests at scale.

Tags

HubSpotCRMticketingknowledge baseNPS

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