JivoChat
FreemiumOmnichannel business messenger connecting chat, phone, email, and social in one app
🔗OmnichannelAbout JivoChat
JivoChat is an omnichannel communication tool that unifies website chat, phone, email, Apple Business Chat, WhatsApp, Instagram, and more into a single agent app. It supports proactive invitations, visitor monitoring, and CRM integrations for sales and support teams worldwide.
What's Great
- ✓True omnichannel combining chat, phone, email, WhatsApp, and Instagram
- ✓Proactive chat invitations based on visitor behavior and page context
- ✓Single agent app for managing all communication channels together
- ✓Free plan supports up to five agents with core chat features
Watch Out For
- !Phone integration requires additional setup and VoIP configuration
- !Design and branding customization options are somewhat limited
- !Advanced features like chatbot builder require paid plans
- !Less popular in North America compared to European and Latin American markets
Common Use Cases
International business needing to engage customers across WhatsApp, Instagram, and web chat
Team wanting a single app to handle all customer communication channels
E-commerce site using proactive invitations to engage hesitant shoppers
Pricing Model
Freemium
Free plan available. Paid plans unlock advanced features and higher limits.
Category
Omnichannel
Unified messaging platforms that connect chat across web, social media, email, and mobile channels.
Tags