Salesforce Commerce Cloud

Name: Salesforce Commerce Cloud
Availability: OnlineOnly
Author: FindersList Editorial Team

Paid

Enterprise B2B and B2C commerce platform integrated with the Salesforce ecosystem

🏢B2B Commerce

Visit Salesforce Commerce Cloud

About Salesforce Commerce Cloud

Salesforce Commerce Cloud is an enterprise ecommerce platform that provides unified B2B and B2C commerce experiences deeply integrated with Salesforce CRM, Marketing Cloud, and Service Cloud. It leverages AI-powered personalization through Einstein to deliver tailored shopping experiences, product recommendations, and predictive sorting at scale.

Reviewed by the FindersList Editorial Team

Updated April 2026

What's Great

✓Deep integration with Salesforce CRM, Marketing Cloud, and Service Cloud
✓Einstein AI powers personalized product recommendations and predictive sorting
✓Unified B2B and B2C commerce capabilities on one platform
✓Enterprise scalability for high-volume global operations
✓Omnichannel order management across web, store, and marketplaces

Watch Out For

!Very expensive — enterprise licensing and SI implementation costs are high
!Significant Salesforce ecosystem dependency required
!Implementation timelines are long (6-12+ months for full deployment)
!Steep learning curve for administration and customization

Common Use Cases

Enterprise already in the Salesforce ecosystem needing unified commerce

B2B manufacturer offering self-service ordering with account-specific pricing

Global brand needing AI-powered personalization across commerce channels

Pricing Model

Paid

Paid subscription required. Check the website for current pricing and free trials.