Drift has been shut down
This product is no longer available. See the related tools below for current alternatives.
About Drift
Drift is a conversational marketing platform that uses AI-powered chatbots and live chat to engage website visitors, qualify leads, and book sales meetings in real time. Originally focused on sales conversations, it evolved into a broader platform for revenue teams who wanted to turn website traffic into pipeline. Drift was acquired by Salesloft in 2024, and in March 2026 Salesloft announced Drift is being sunset — no new contracts are being issued and existing customers are being migrated off the platform.
What's Great
- ✓Excellent for B2B sales conversations
- ✓AI-powered lead qualification
- ✓Direct calendar booking in chat
- ✓Strong integrations with CRMs
Watch Out For
- !Expensive
- !Focused on sales, not support
- !Overkill for support-only use cases
Common Use Cases
B2B sales engagement
Pipeline generation from website
ABM campaigns
Best For
Pricing Model
Paid
Discontinued — this product is no longer available.
Category
Live Chat & Messaging
Engage customers in real-time through live chat and messaging platforms.
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