Amwell vs Doctor on Demand
An honest side-by-side comparison of two of our top telehealth platforms picks — pricing, strengths, weaknesses, and who each one is really for.
Amwell
Ranked #2 of 15 in this directory
Virtual care connecting patients with doctors and therapists
Doctor on Demand
Ranked #4 of 15 in this directory
Video visits with top-rated physicians and psychiatrists
Our pick: Amwell. Our editors rank Amwell higher overall in Telehealth Platforms — but Doctor on Demand can be the better fit depending on your budget and use case below. How we review
Compare the details
| Amwell | Doctor on Demand | |
|---|---|---|
| Pricing model | Paid | Paid |
| Starting price | See website | See website |
| Category | Primary Care | Primary Care |
| Editorial rank | #2 of 15 | #4 of 15 |
Strengths
Amwell
- ✓Deep partnerships with major health systems and insurance carriers
- ✓Psychiatry and therapy services available alongside primary care
- ✓Insurance integration means many visits are covered at copay rates
- ✓Health system partnerships allow access to your existing medical records
Doctor on Demand
- ✓Rigorous provider selection ensures high visit quality
- ✓Comprehensive behavioral health including psychiatry and psychology
- ✓Preventive care and chronic condition management beyond just urgent visits
- ✓Now part of Included Health, expanding enterprise and insurance reach
Watch out for
Amwell
- !Availability depends heavily on your insurance and location
- !Direct-to-consumer pricing is higher without insurance
- !App experience can feel clinical and less user-friendly than competitors
- !Specialist availability varies significantly by region
Doctor on Demand
- !Higher out-of-pocket cost compared to some competitors
- !Fewer available time slots during peak hours
- !Transitioning under Included Health brand may cause confusion
Best use cases
Amwell
- →Use your employer's insurance to see a primary care doctor for $25 copay via video
- →Get a psychiatric evaluation and medication management through monthly virtual visits
- →Connect with a therapist for cognitive behavioral therapy sessions from home
Doctor on Demand
- →Schedule a preventive health check-up with a primary care physician via video
- →Get a psychiatric evaluation and ongoing medication management for anxiety
- →Manage Type 2 diabetes with regular virtual check-ins and lab order coordination
About each tool
Amwell
Amwell provides virtual healthcare visits with board-certified physicians, psychiatrists, and therapists through video and phone consultations. The platform partners with major health systems and insurance carriers to offer integrated telehealth experiences. Amwell's technology also powers telehealth programs for hospitals and health plans, giving it deep infrastructure in the healthcare system beyond direct-to-consumer services.
Doctor on Demand
Doctor on Demand, now part of Included Health, provides high-quality video visits with physicians, psychiatrists, and psychologists. The platform is known for its rigorous provider vetting process and focus on visit quality over volume. Visits cover urgent care, preventive health, chronic condition management, and comprehensive behavioral health services including medication management.
Still deciding? Browse all 15 options with honest pros, cons, and pricing.
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