Acuity Scheduling vs Square Appointments

An honest side-by-side comparison of two of our top appointment scheduling picks — pricing, strengths, weaknesses, and who each one is really for.

Acuity Scheduling

Acuity Scheduling

Ranked #2 of 15 in this directory

Client self-scheduling that works while you sleep

Paid
Square Appointments

Square Appointments

Ranked #3 of 15 in this directory

Free appointment booking integrated with Square payments

Freemium

Our pick: Acuity Scheduling. Our editors rank Acuity Scheduling higher overall in Appointment Scheduling — but Square Appointments can be the better fit depending on your budget and use case below. How we review

Compare the details

Acuity SchedulingSquare Appointments
Pricing modelPaidFreemium
Starting priceSee websiteSee website
CategoryProfessional ServicesBeauty Wellness
Editorial rank#2 of 15#3 of 15

Strengths

Acuity Scheduling

  • Highly customizable booking forms with conditional logic
  • Built-in payment processing through Stripe, Square, and PayPal
  • Supports packages, memberships, subscriptions, and gift certificates
  • Advanced availability rules including buffer times and daily limits
  • Embeddable scheduling widget for any website

Square Appointments

  • Free plan for individuals with unlimited appointments
  • Seamless integration with Square POS and payment processing
  • Built-in no-show protection with prepayment and cancellation fees
  • Free booking website included with online scheduling
  • Instagram and Google integration for direct booking

Watch out for

Acuity Scheduling

  • !Interface feels dated compared to newer competitors
  • !No free plan available — starts at a monthly fee
  • !Reporting and analytics are basic compared to industry-specific tools
  • !Mobile app has limited functionality versus the web version

Square Appointments

  • !Advanced features require paid Square Appointments Plus or Premium
  • !Limited customization compared to dedicated scheduling platforms
  • !Best suited for beauty and personal services — less flexible for other industries

Best use cases

Acuity Scheduling

  • Coaching businesses selling session packages and collecting intake info
  • Photography studios managing bookings across multiple photographers
  • Tutoring services with complex recurring appointment schedules

Square Appointments

  • Hair salons managing stylist calendars and accepting prepayments
  • Barbershops offering walk-in and appointment-based services
  • Massage therapists booking clients with automated text reminders

About each tool

Acuity Scheduling

Acuity Scheduling, now part of Squarespace, provides a highly customizable booking experience with intake forms, payment collection, and package management. It excels at letting clients self-book appointments while respecting complex availability rules and buffer times. The platform supports multiple staff calendars, location management, and timezone auto-detection.

Square Appointments

Square Appointments combines scheduling with the Square POS and payment ecosystem, making it ideal for service-based businesses that also sell products. It includes a free booking website, automated reminders, no-show protection, and Instagram booking integration. The platform handles multi-location, multi-staff scheduling with individual calendars and permissions.

Still deciding? Browse all 15 options with honest pros, cons, and pricing.

See all Appointment Scheduling