SAMHSA National Helpline vs The Recovery Village

SAMHSA National Helpline

• ✓Completely free — no cost, no insurance required, no personal information collected
• ✓Operated by the U.S. government (HHS) — trusted, unbiased referral source
• ✓Available 24/7, 365 days a year with service in English and Spanish
• ✓Online treatment locator searchable by location, care type, and payment options
• ✓Refers callers to local facilities including those offering sliding-scale or free treatment

The Recovery Village

• ✓Strong emphasis on dual diagnosis treatment for addiction and co-occurring mental health disorders
• ✓Multiple facility locations with a range of care levels from detox to outpatient
• ✓Accepts many major insurance plans and offers financing options
• ✓Comprehensive aftercare planning including alumni programs and ongoing support
• ✓Robust online resource library with educational content on addiction and recovery

SAMHSA National Helpline

• !Does not provide counseling or treatment directly — referral service only
• !Referral quality depends on the availability of local treatment providers
• !Hold times can be long during peak hours or high-demand periods
• !Online locator data may not always reflect current facility availability or openings

The Recovery Village

• !Facility availability may be limited in certain geographic regions
• !Cost of residential treatment can be prohibitive without insurance coverage
• !Quality of experience may vary between different facility locations
• !Some programs may have wait lists during high-demand periods

SAMHSA National Helpline

• →Uninsured individual seeking free or low-cost addiction treatment options in their area
• →Family member who needs an unbiased, government-backed referral to local treatment providers
• →Person in crisis who needs immediate guidance on where to get help for substance abuse

The Recovery Village

• →Individual with both a substance use disorder and a co-occurring mental health condition like depression or anxiety
• →Person looking for a treatment center that offers a full continuum of care in one organization
• →Family researching treatment options with a strong online educational resource library

SAMHSA National Helpline

The Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service operated by the U.S. Department of Health and Human Services. The helpline provides referrals to local treatment facilities, support groups, and community-based organizations for individuals and families facing substance use disorders and mental health conditions. SAMHSA also operates an online treatment locator that allows users to search for facilities by location, type of care, and payment options.

The Recovery Village

The Recovery Village is a network of addiction treatment centers operated by Advanced Recovery Systems, with facilities located across multiple states. The network offers medical detoxification, residential treatment, partial hospitalization, intensive outpatient, and outpatient programs for substance use disorders and co-occurring mental health conditions. The Recovery Village emphasizes dual diagnosis treatment, recognizing that many individuals struggling with addiction also have underlying mental health disorders that must be addressed simultaneously for effective recovery.